Reference

Check What Our Legal Terms Cover

Your batt939 account is governed by the terms on this page — covering data handling, cookie policy, jurisdiction, and every transaction you make via JazzCash, Easypaisa, or Raast.

Account TermsData PolicyCookie NoticeJurisdiction NoticeUser Rights
batt939 Check What Our Legal Terms Cover
DATA AND SECURITY

See How We Protect Your Data

Your account data — including your name, contact details, and wallet identifiers for JazzCash, Easypaisa, or Raast — is held on secured servers and accessed only by teams with a verified operational need. We use cookies to maintain your session state and remember account preferences across visits; you can adjust cookie permissions from the settings link in the site footer. We do not sell your personal data to third parties.

Data Retention

We hold your account data for as long as your account remains active and for any statutory period thereafter required by applicable regulation in your region.

Cookie Policy

Session cookies keep you logged in across browser tabs. Preference cookies save your settings. Withdraw consent from the cookie settings link in the site footer at any time.

Account Security

Login requires OTP verification on each new device. If you switch phones — say, moving to a new Android — re-verification runs before your session opens.

Data Requests

To request a copy of your data or ask for deletion, contact support with your account number. We confirm receipt and process your request within the statutory window.

POLICY CONTACT PATHS

Reach Our Policy Team Directly

If any clause in these terms is unclear, or you need to exercise a data right — such as requesting a copy of your account data or asking for deletion — our support team handles these requests directly. You can reach us through three channels. Policy-related queries are routed to a dedicated sub-team, so include the specific clause or data action in your first message to speed things along.

Live Chat Open the chat widget from your account dashboard. Policy queries are tagged separately from general account help so they reach the right team without delay.
Email Support Send your policy request to our support email. Include your registered account number and the specific terms clause or data action you are requesting.
Account Messaging Log in and use the in-account message centre. This keeps your query attached to your account record, which speeds up identity verification before we process it.

Browse Common Legal Questions

Here are the legal term questions we get most often from accounts based in Pakistan. If you do not find your answer below, contact our support team via live chat or in-account messaging. Have your registered account number ready for any legal request — data access or account closure terms — as that step speeds up identity verification before we can process the request.

Yes. The same terms apply whether you reach your account via a mobile browser, an installed app, or a desktop. Device type does not change the terms governing your account.

No. Account funding must come from a payment method registered in your own name. Using a third-party wallet breaches our terms and may put your account under review.

Contact our support team through live chat or in-account messaging with your account number. We verify your identity first, then provide the data within the statutory timeframe.

We retain your data for the period required by applicable law after account closure. Once that period ends, your data is deleted or anonymised per our retention schedule.

Our terms reflect Pakistan-applicable conditions. Access and eligibility depend on local law. If you connect from a restricted region, the terms still define how we handle your data.

We send a notice to the email address on your account before material changes take effect. Continuing to use your account after that notice counts as acceptance of the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.